We welcome orders from customers around the world. However, please note the following important policies and conditions for orders that have a final destination outside of the contiguous United States. (Smaller orders destined to Hawaii, Alaska, and US Territories may be eligible for shipment via USPS, which is available on our site during normal checkout.)
Shipping Requirements:
We do not offer will call or local pickup. All international orders must be shipped to a n address in the contiguous US. Our liability and return policy ends at the point of delivery to this U.S. address. From there, it is your responsibility to arrange and manage onward shipping.
Freight Forwarding:
Many international customers use a U.S.-based freight forwarder. We are happy to ship to the forwarder of your choice. We strongly recommend confirming that your forwarder can inspect and verify the items before exporting them, since our liability and return policy ends at delivery to the U.S. address.
Payment Terms:
All orders destined for outside the contiguous US must be prepaid via bank transfer. Additional fees may apply and are the responsibility of the buyer.
Final Sale Terms:
All sales are final, unless we ship an item that does not match your order. Please verify that you are ordering the correct product, including terminal type and specifications. If you order the wrong item, we will not be able to offer an exchange or refund.
Wrong Item Shipped:
In the rare event that we ship the incorrect item, we will offer an exchange, but only to/from a contiguous U.S.-based address.
Insurance and Damage Claims:
You are responsible for arranging insurance with your shipping provider. We do not provide refunds or accept returns for goods that are damaged, lost, or stolen once the shipping carrier has delivered the items to the US address. If damage occurs in transit beyond our delivery point, you will need to file a claim with your carrier.
Duties and Taxes:
You are responsible for any customs duties, VAT, or import taxes required by your country, or export fees required by the US.
Discount Exclusions:
Shipping discounts, bulk purchase pricing, and other promotions generally offered on our site do not apply to orders destined outside of the contiguous US.
To place an international order, please contact us.