Security and Safety

   Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. SSL is short for Secure Sockets Layer. SSL uses a private key to encrypt data that is being transferred over the SSL connection. When a URL begins with 'https', SSL is being used.

   When an order is placed on BatteryWholesale.com, the credit card information is modified. The modified credit card information only shows enough information for the customer to identify which card was used. If you do not want any form of your credit card information to be on our server, please indicate this under the "Special Instructions" field of the order form.

   In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

   If you don't want to use your credit card on the Internet, you can place a phone order by calling 800-365-8444.

Privacy

   To process your order, we need specific information such as name, e-mail address, mailing address, credit card number and expiration date, and shipping preference. BatteryWholesale.com does not sell, trade, or rent your personal information to anyone else.

   We may use the information we collect to occasionally notify you about important functionality changes to the Web site, new BatteryWholesale.com services, an/or special offers we think you'll find valuable. If you would rather not receive this information, Please check the "No, do not add me to your mailing list" in step 4 of our ordering process. If you choose to receive emails and later decide that you no longer wish to receive them, you may send an email to Sales requesting your email address be removed from our mail list.

Return Policy

   Batteries will be accepted for return, with an approved RMA, within 30 days of purchase date.

   Purchases from BatteryWholesale.com to be returned must be shipped back to us in sturdy packaging and in resalable condition. All returns must have an RMA number on them, and must be returned within 15 days from the date of issued RMA. On orders you place incorrectly, we charge a 20% restocking fee and do not refund shipping charges. A delay in credit may result if the RMA does not meet these requirements.

Return Procedures.
To return a product, please follow the steps below:

1. Complete a Return Authorization Form within 30 days of the original shipping date.
2. All orders returned must have an RMA number to receive credit.
3. Clearly print RMA number on the package.
4. All RMA packages should be sent to:
   
   BatteryWholesale.com
   Attn: RETURNS/RMA #___________
   40120 Industrial Park Circle
   Georgetown, Texas 78626

   Credit will be issued after our returns department receives and processes your return. Please allow at least 5 days from the date your return is received by us for your credit to be issued. Credit may take up to 2 billing cycles to be reflected on your statement. If the batteries are damaged in shipment, we will ship you another battery. What is done with the damaged battery will depend upon the shipping method used.

Warranty

   Our batteries are warranted against manufacturing defects for 1 year with proper service and maintenance.   "Closeout Specials" are sold "As Is" with no warranty available.

Recycle

   Please recycle all batteries.

   You may ship your used batteries to BatteryWholesale.com and we will recycle them for you or you may take them to a local recycler. Look in the yellow pages of the phone book under scrap metal dealers and you will usually find listings of recycling businesses in your area.

Shipping

   Orders placed Monday through Friday are shipped the same day, providing the battery is in stock. Orders placed after 2:00 PM CST or those placed on Saturday or Sunday will be processed and shipped the following business day. Most batteries (SLA or gel cell, NiCad, MiMH, and alkaline) are shipped UPS and may be shipped by air.

   The shipping of batteries that require special Hazardous Material handling, such as wet cell batteries, may be more complicated and expensive.

   For APO & PPO addresses, we ship USPS. Customer is responsible for claims for damages and/or lost packages.

Shipping Notice: You may be charged $8.00 per package for incorrect/incomplete address information. To avoid delivery delays and additional charges, please be certain your ENTIRE shipping address is correct, including room, floor, suite and/or apartment numbers.

Sales Tax

   All orders placed for delivery within the State of Texas must be charged 8.25% sales tax on the total order. Unless you are a tax exempt customer, you must indicate on the "shopping cart" page, your Texas tax status, which will automatically compute the appropriate tax amount. Otherwise, WE will make the correction accordingly and adjust the total charge before processing the order.

This section can be located directly below your shipping option on the "shopping cart" page.

Please Indicate Texas Tax:

• Click here if Shipping to Texas and NOT Tax Exempt.
  
  NOTE TO TEXAS TAX EXEMPT CUSTOMERS: A Tax Exempt certificate from your company must be on file at the time of processing or an 8.25% sales tax will be charged.

Tell us what you think

   BatteryWholesale.com welcomes your questions and comments about privacy. Please send e-mail to Sales.